Privacy Policy

Your privacy is important to us, and we go to great lengths to protect it.

 

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PRIVACY POLICY

 

Effective Date: March 13th, 2021


Introduction

CenterFuze, LLC (“CenterFuze,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard information relating to individuals (“Personal Data”) when you access or use our products and services (collectively, the “Services”).

If you are an administrator signing up on behalf of an organization, your acceptance of this Privacy Policy indicates acceptance and compliance on behalf of the organization, including its employees.

We may update this Privacy Policy periodically to reflect changes in our practices, technologies, or legal requirements. If we do, we will revise the “Effective Date” at the top and provide notice of material updates where required by law.

We encourage you to review this Privacy Policy regularly to stay informed about how we collect, process, and share your Personal Data.

 

 

A. Processing Activities Covered

This Privacy Policy applies to the processing of Personal Data collected when you:

  • Visit our websites that display or link to this Privacy Policy.
  • Engage with our branded social media pages.
  • Communicate with us via email, phone, text, or other means.
  • Use our cloud-based products and services.
  • Register for, attend, or take part in our events, webinars, or promotions.
  • Participate in community discussions or open-source development.
  • Integrate our APIs or connect third-party applications to CenterFuze.

Processing Personal Data is required for certain products and services. Our websites and services may contain links to third-party websites, applications, and services. Their privacy practices are governed by their respective privacy policies.

 

 

B. Collection of Information

1. Personal Data We Collect Directly From You

We collect information you provide directly, such as when you:

  • Sign up for updates, request information, or register for events.
  • Create an account to use our Services.
  • Engage with customer support.
  • Submit content or participate in forums.
  • Provide payment and billing information for transactions.
  • Communicate with us via phone, email, or other channels.

The types of information collected include but are not limited to:

  • Name, email address, job title, company name, and phone number.
  • Financial and billing details, such as credit card information (processed through third-party payment providers).
  • CRM and ERP integration data if you connect third-party business applications.
  • Internet activity data, such as interactions with our website and emails.

If you provide Personal Data about others, you confirm that you have obtained their necessary consent where applicable.

2. Personal Data We Collect from Other Sources

We also obtain information from:

  • Business contact providers (e.g., job titles, phone numbers, LinkedIn URLs).
  • Publicly available sources.
  • Third-party platforms like Salesforce, QuickBooks, and Stripe for billing automation and data syncing.
  • API access logs when users integrate CenterFuze with external platforms.

3. Device and Usage Data

We collect device-related data when you interact with our Services, including:

  • IP address, device identifiers, and browser type.
  • Usage data, such as pages viewed and time spent on the site.
  • Cookies and tracking technologies (e.g., web beacons, pixels).

You can manage cookies and tracking preferences through your browser settings.

 

 

C. Purposes for Processing Personal Data and Legal Bases

We process Personal Data for the following purposes:

  • Providing Services – To perform our contract with you, including automation of invoicing, CRM/ERP integrations, and AI-driven data management.
  • Security & Fraud Prevention – To protect our Services and users from unauthorized access and fraudulent activity.
  • Customer Support & Communication – To respond to inquiries and assist with troubleshooting.
  • Marketing & Advertising – To provide relevant promotions, educational content, and feature updates (subject to opt-out options).
  • Legal Compliance – To meet regulatory and contractual obligations.
  • Custom Data Retention Policies – Allowing users to manage and configure their own data retention preferences within the platform.

 

D. Sharing of Information

We may share information:

  • With Service Providers – For IT, analytics, AI-based automation, marketing, and payment processing.
  • With Affiliates – Within the CenterFuze corporate group.
  • For Legal & Compliance Reasons – In response to legal requests or court orders.
  • With Third-Party Integrations – If you connect CenterFuze to platforms like Salesforce, HubSpot, QuickBooks, or Stripe, data may be shared per their integration policies.

We do not sell personal data to third parties.

 

 

E. Data Retention

  • Subscription-Based Data Handling – Data is accessible until the end of the billing cycle. After cancellation, data is archived for 90 days before deletion.
  • Customizable Data Retention – Users can configure how long invoices, transactions, and CRM sync records are stored.
  • Self-Service Data Export – Users can download stored records in CSV format before deletion.

 

F. Security & Compliance

  • SOC 2, GDPR, HIPAA, and PCI-DSS Compliance – We adhere to industry security standards.
  • Multi-Factor Authentication (MFA) – Required for admin-level accounts.
  • API Access Security – Users must authenticate with API keys and OAuth permissions.
  • AI & Automated Decision-Making – AI-driven insights are used to improve billing accuracy and CRM analytics.

 

G. Your Rights Relating to Personal Data

You may have rights under applicable laws, including:

  • Access & Correction – Request a copy of or update your data.
  • Deletion – Request removal of your data (subject to legal exceptions).
  • Objection & Restriction – Limit how we process your data.
  • Data Portability – Export your stored invoices and billing records.
  • Withdraw Consent – Stop receiving marketing communications.

To exercise these rights, please contact us (see Section J).

 

 

H. California & Nevada Privacy Rights

  • California Residents (CCPA) – You can request access, deletion, and opt-out of data sales.
  • Nevada Residents – You may opt out of the sale of your Personal Data.

To submit a request, contact us (see Section J).

 

 

I. API & Third-Party Integrations

  • User Responsibility for Data Syncing – Customers must ensure compliance when syncing CRM and financial data.
  • Audit Logs – API usage is logged for security and compliance monitoring.

 

J. Contact Us

For privacy-related inquiries, you may contact us at:

  • Phone: 877-350-6932
  • Email: info@centerfuze.com
  • Address: 433 Plaza Real Suite 275, Boca Raton, FL 33432