Important Notice
CenterFuze is not a healthcare provider and does not provide medical services. The Healthcare Module remains gated until authorized BAA acceptance. Customers remain responsible for their own HIPAA compliance obligations, policies, workforce training, minimum-necessary use, and administrative safeguards.
What Is Covered
The Healthcare Module may support approved eligibility, claims, remittance, benefits, appeals, insurance, and related workflows identified in Documentation or an Order Form. PHI is not permitted outside approved fields, workflows, integrations, and Authorized Users.
What Is Not Covered
Unless PHI is intentionally entered by the customer, HIPAA-related functionality generally does not apply to CRM, marketing, project management, time tracking, customer success activities, subscription management, or revenue reporting.
Security Controls
CenterFuze employs security controls designed to support healthcare customers including encryption at rest, encryption in transit, role-based access controls, audit logging, authentication controls, monitoring, and incident response procedures.
Business Associate Agreement and Breach Notification
Healthcare Module activation requires acceptance by an authorized customer representative. CenterFuze retains the accepted version and acceptance evidence and reports Breaches of Unsecured PHI without unreasonable delay and no later than 10 business days after discovery.
Contact
privacy@centerfuze.com • security@centerfuze.com • legal@centerfuze.com