Public information
Published policies, scope statements, effective dates, subprocessors, and qualified control summaries are available through the Trust Center.
Trust Center
Built for Security, Privacy, and Trust
CenterFuze helps organizations manage billing, customer operations, payments, subscriptions, insurance workflows, and business processes while maintaining a strong commitment to security, privacy, compliance, and operational transparency.
Security, Privacy & Compliance
Resources for customer, procurement, security, privacy, and compliance review.
The CenterFuze Trust Center provides one organized place to review security, privacy, compliance, data protection, infrastructure, operational resilience, and legal resources. Select the area below that matches your review path.
Security Overview
Review access controls, encryption, monitoring, audit logging, incident response, and secure operational practices.
Privacy Policy
Understand how CenterFuze collects, uses, protects, and processes personal information.
Compliance Overview
Review qualified security, Healthcare Module, PCI DSS, and privacy responsibility boundaries.
Infrastructure
Review AWS-based cloud infrastructure, operational reliability, resilience, availability positioning, and backup practices.
Encryption
Review data-in-transit and data-at-rest encryption positioning for customer, billing, payment, and healthcare workflows.
Incident Response
Review how CenterFuze identifies, triages, investigates, responds to, and communicates meaningful security events.
Disaster Recovery
Review business continuity, backup, recovery, and operational resilience positioning.
Vulnerability Disclosure
Report potential security vulnerabilities and review responsible disclosure guidance.
HIPAA Overview
Review Healthcare Module gating, approved PHI workflows, and responsibility boundaries.
Business Associate Agreement
Review the BAA and authorized-acceptance requirement for Healthcare Module activation.
PCI Overview
Review PCI-aware payment workflow positioning and payment processor responsibility boundaries.
Data Processing Addendum
Review data processing, customer data ownership, subprocessors, and privacy-focused operational commitments.
Service Level Agreement
Review the qualified 99.99% availability commitment, exclusions, claims process, and service credits.
Payment and Healthcare Product Terms
Review payment-provider boundaries and Healthcare Module conditions.
Subprocessors
View third-party providers that may support hosting, payments, communications, AI, insurance, and platform operations.
Terms of Service
Review the master subscription terms governing access to and use of CenterFuze services.
Acceptable Use Policy
Review permitted and prohibited uses of the CenterFuze platform.
AI Usage Policy
Review AI and automation commitments, human review expectations, and customer data use boundaries.
Cookie Policy
Understand cookies, analytics, marketing technologies, and user preference controls.
Contact Trust Team
Contact CenterFuze privacy, security, legal, or compliance teams.
Review paths
Choose the trust review path that matches your evaluation stage.
The Trust Center is grouped by buyer task so finance, security, privacy, healthcare, procurement, and legal reviewers can get to the right material without scanning one long undifferentiated card wall.
Start your security review
Review the core controls, infrastructure boundaries, incident response, encryption posture, and the path for responsible vulnerability disclosure.
Security Overview
Open review pathAccess controls, monitoring, audit visibility, and secure operational practices.
Infrastructure
Open review pathAWS-based hosting, resilience boundaries, continuity, and review expectations.
Encryption
Open review pathIn-transit and at-rest protection language with shared-responsibility boundaries.
Incident Response
Open review pathHow meaningful security events are identified, triaged, investigated, and communicated.
Disaster Recovery
Open review pathContinuity, backup, recovery, and service-restoration positioning for critical workflows.
Vulnerability Disclosure
Open review pathHow customers, partners, and researchers can report issues responsibly.
Review privacy, legal, and data handling
Use this path for privacy, cookies, terms, acceptable use, subprocessors, and formal data-processing review.
Privacy Policy
Open review pathHow CenterFuze approaches data use, retention, transparency, and customer rights.
Cookie Policy
Open review pathWebsite cookies, analytics, security technologies, and visitor preference guidance.
Data Processing Addendum
Open review pathProcessor obligations, customer-data ownership, and privacy-focused operational commitments.
Subprocessors
Open review pathThird-party providers that may support hosting, payments, communications, AI, insurance, and platform operations.
Terms of Service
Open review pathSubscription terms, permitted use, service commitments, and legal relationship structure.
Acceptable Use Policy
Open review pathPermitted and prohibited uses designed to protect customers and platform integrity.
Match the trust path to healthcare and payment workflows
For healthcare and payment questions, follow the routes that explain qualified positioning, responsibility boundaries, and evidence review requirements.
Compliance Overview
Open review pathPublic positioning for HIPAA-ready, PCI-aware, privacy, and governance review.
HIPAA Overview
Open review pathHealthcare Module gating, BAA requirements, and approved PHI workflow boundaries.
Business Associate Agreement
Open review pathReview the BAA and authorized-acceptance requirement for Healthcare Module activation.
PCI Overview
Open review pathPayment workflow responsibility boundaries and processor-aligned handling expectations.
AI Usage Policy
Open review pathAI assistance boundaries, human review expectations, and customer data commitments.
Contact Trust Team
Open review pathRoute privacy, security, legal, procurement, and evidence requests to the right owner.
Claim governance
Trust content is reviewed by accountable teams.
Security questions are routed to security@centerfuze.com, privacy questions to privacy@centerfuze.com, and legal or contractual questions to legal@centerfuze.com. Public claims remain qualified to their documented scope and are not substitutes for customer due diligence.
Evidence and review cadence
- Public Trust Center content reviewed with each website release.
- Policy effective dates and document versions remain visible on detail pages.
- Material control, provider, or legal changes require owner review before publication.
- Last website content review: August 13, 2026.
Evidence status and response path
Understand what is public, what requires review, and who responds.
Public pages provide qualified summaries. Detailed evidence may require an appropriate evaluation process, confidentiality terms, scope confirmation, or validation by the responsible CenterFuze owner.
Available through review
Architecture discussions, security questionnaires, contractual materials, and other appropriate evidence are routed to the responsible team.
Scope verification
Availability, control boundaries, contractual commitments, and evidence currency are confirmed for the proposed service and workflow scope.
Response expectations
Security and procurement requests are triaged through the Trust contact path; urgent vulnerability reports follow the disclosure channel.