Acceptable Use Policy
Effective Date: June 16, 2026 • Version 1.0
This Acceptable Use Policy governs use of CenterFuze Services and is intended to protect the security and integrity of the Services, customers and users, lawful and responsible use, platform reliability, and prevention of abuse, fraud, and misuse. This AUP is incorporated into the CenterFuze Terms of Service.
This AUP applies to customers, authorized users, administrators, contractors, vendors, and third-party users granted access by customers. Users must use the Services lawfully, follow applicable regulations, respect intellectual property rights, maintain account security, and use the Services responsibly.
Prohibited activities include illegal activities, fraudulent activities, unauthorized access, malware and harmful code, service disruption, spam and unsolicited communications, intellectual property violations, reverse engineering, circumvention of subscription, licensing, security, or platform restrictions, and security testing without prior written authorization.
Customers are responsible for accuracy of submitted data, lawful collection, necessary consents, and data quality. Customers shall not upload data that violates law, infringes rights, contains malware, or is fraudulent.
PHI is permitted only in approved Healthcare Module fields and integrations after an authorized customer representative accepts the Business Associate Agreement. PHI must not enter public forms, general support, marketing tools, unapproved AI features, or non-healthcare modules.
Customers shall not store payment card information outside approved workflows, circumvent payment security controls, or use payment functionality unlawfully. Customers remain responsible for applicable PCI obligations.
Users shall not use AI-related functionality to generate unlawful content, malicious code, fraud, intellectual property violations, or to circumvent legal obligations. AI-generated outputs must be independently reviewed by users.
CenterFuze may investigate suspected violations and may suspend access, restrict access, remove content, terminate accounts, or report unlawful activity where appropriate. Suspected violations may be reported to security@centerfuze.com or legal@centerfuze.com.
CenterFuze may modify this AUP from time to time. Material changes may be communicated through reasonable means. Continued use of the Services constitutes acceptance of revised terms. Contact: legal@centerfuze.com or security@centerfuze.com.
